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    • For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine…
    • View all Mandarin Oriental Hotel Group jobs - Muscat jobs - Server jobs in Muscat
    • Salary Search: Waiter and Waitress - Seasonal salaries
    • See popular questions & answers about Mandarin Oriental Hotel Group
    • Waiter/waitress: 2 years (Preferred).
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Waiter and Waitress - Seasonal
Temporary

Job details

Pay information not provided
Temporary
Muscat

Full job description

Mandarin Oriental Muscat is looking for a Server to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world-class amenities and sweeping sea or mountain views.

About the job

Server reports to the Food and Beverage Supervisor.

As Server, you will be responsible for the following duties:

  • To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests
  • To ensure that mise en place is completed shift to shift and during service in order to provide an efficient service.
  • To ensure a full knowledge of the menu and wine list in order to respond or amend guests requests to their full satisfaction.
  • To greets guests and establish rapport in order to ensure guest satisfaction.
  • To ensure that the restaurant is kept clean and in appropriate order at all times.
  • To assist and prepare all VIP amenities in order to deliver them in compliance with our Legendary Quality Standards
  • To ensure that all service steps are performed in order to reach guest satisfaction and to comply with our Legendary Quality Standards
  • To ensure all dishes are presented in compliance with hotel standards and food & beverage specifications.
  • To deliver service according to hotel standards and guest requirements in a friendly, courteous and efficient manner
  • To up-sell services and products to our guests always, enhancing service and generating increased revenue.
  • To perform any tasks relating to billing according to hotel service standards and cashiering policies
  • To report any guest comments or complaints to the manager on duty in In Room Dining allowing prompt corrective action
  • To perform clearing of tables and trays in the wash service area ensuring efficient rotation of silver, china and glassware and keeping breakage to a minimum
  • To perform duties relating to counting linen on a rota basis
  • To cooperate with colleagues and provide practical support.
  • To perform additional duties as related to the position or as prescribed by management.

Server, we expect from you:

  • Previous experience as a Server in a luxury property is preferred.
  • Proficiency in English is essential; additional or Arabic language skills are a plus.
  • Ability to operate the software system to process orders efficiently.
  • Strong understanding of the outlet's concept and food and beverage offerings to effectively communicate with guests.

Our commitment to you

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

We’re Fans. Are you?

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