hotel jobs

The Chedi Muscat is a luxury 5-star beachfront resort in Oman that blends contemporary Asian design with traditional Omani architecture, offering elegant accommodations, world-class dining, spa, and wellness experiences.

An Experienced Front Office / Guest Services employee in the hospitality industry is responsible for creating a positive first impression for guests while ensuring smooth front desk operations.

Job Description

Key Responsibilities:

• Welcome and check in/check out guests professionally.
• Handle reservations, room assignments, and billing.
• Respond to guest inquiries, requests, and complaints promptly.
• Coordinate with housekeeping, maintenance, and other departments.
• Process payments and maintain accurate guest records.
• Answer phone calls, emails, and online booking inquiries.
• Provide information about hotel facilities, local attractions, and services.
• Ensure high standards of customer service and guest satisfaction.
• Follow hotel policies, safety procedures, and data privacy requirements.
• Assist with concierge services when required.

الراتب المدفوع: ﷼٣٥٠٫٠٠٠ لكل شهر

موقع العمل: بشكل شخصي