Wyndham Hotels & Resorts Employee Review

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The only good thing - Easy to Balance Life and Work
Front Desk Associate (Former Employee) –  Muscle Shoals, ALApril 9, 2019
This was a very draining job with very unprofessional management. Management was overbearing, they refused to pay me for overtime, they made me raise the rates for richer looking people and lower them for "poorer" people. I was told to lie about our rooms, rates, and overall facilities to get people to stay. Management made me do jobs that weren't required by me in my job description just because they didn't want to "waste money" on a maintenance man. When I told them I wasn't comfortable doing certain jobs (electrical work, climbing, and standing up to "unruly" guests, they threatened to fire me. I was told to call the cops only as a last resort because they didn't want their establishment to look bad. I was yelled at multiple times for contacting management about violent guests because it wasn't a serious issue. When I left this establishment, I needed to get work info for government assistance, they refused to sign any paperwork because they said "If they really needed anything from us, they would fax us something. Until then, don't contact us again." All of this to say, that this was the worst work management I've ever had to deal with.
Pros
Easy work, easy balance of life
Cons
Management
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flexible schedule
Guest Service Agent (Current Employee) –  San Antonio, TXAugust 15, 2019
La Quinta works with your schedule if you're going to school part-time or have children. The difficulty comes with dealing with customers who are rude or ignorant. The saying "the customer is always right" is not correct. Customers treat front desk disrespectful and the management does not support the front desk agents.
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Best work experience
Laundry Attendant (Former Employee) –  Indio, CAAugust 15, 2019
Working with Wyndham really helped me get the fast pace down. Showing me how to talk to guests and be presentable while also being fast paced. The hours were good, work was slightly difficult at first. But the fellow workers helped.
Pros
Hours
Cons
The pay for the work
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Overall rating

3.7
Based on 129 reviews
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Ratings by category

3.6Work/Life Balance
3.3Compensation/Benefits
3.2Job Security/Advancement
3.3Management
3.5Culture