Great Company, Great job.
International Travel Agent & Corporate Travel (Former Employee) – Corporate Centre, Bundall – August 15, 2014
Being a Travel Agent in a call centre environment is challenging, so it's not for everyone. Being constantly pressured to answer phone calls when you're trying to finalise long and complicated itineraries means that you spend a lot of time before and after work just keeping up. That said - in today's environment and in a job where you earn a commission bonus, having plenty of opportunity to make money is still a plus.
Management were great - they did understand the pressure we were under, and did what they could to assist when required. Co-workers were excellent, and the general feel amongst the team and the other teams in the same office were good.
Being in a corporate head office is still better than being in a face to face retail store setting, and if I were to return to the city I'd rather work for them than anyone else. Be prepared to work hard to reach your targets,but you'll enjoy the job.
Great team, friendly environment, comfortable work area, no shortage of clients
Worked a lot of extra time to keep up with workload.