Customer Service Agent (Former Employee) – Kolkata, WB – January 16, 2016
learnt about management be it of time at serving customers or looking after the problems i.e. providing technical support, the hardest part was when the customers could not follow the procedures during technical problem also could not repair it at once took a time of maximum 1 to 3 days. serving people was the most enjoyable part.
- Cooridation with internal teams. - Processing Orders in the different System & getting it close in the system. - Supporting Management. - Culture is very friendly in nature & supportive. - Month end orders closure - to know different peoples accross the globe & to know their working lifystyle & culture.