Tata Communications Employee Review

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Productive and fun work place
Customer Service Executive (Former Employee) –  Mumbai, MaharashtraJuly 28, 2016
Very nice place to work.
Happy with the work and management.
I left the company because I got married and relocated.

Designation: Customer Service Executive


Responsibilities in Short:

• Worked on both copper and fiber cable networks.
• Responsible for testing and network provisioning whilst ensuring that all customer and network documentation is updated and maintained.
• Conceptualizing the network for PSTN, internet services (ADSL1, ADSL 2+), VOIP and ISDN for customers.
• Guiding the implementation for any new network update.
• Handle Exceptions & Perform Provisioning Tasks.
• Raise Faults and follow-up for the same.
• Establish and maintain working relationships with Operations and Customer Service teams in order to ensure that any impacts to provisioning activities that may result from fault rectification activities are managed.
• Handled a team of 16 associates for a year who report to me.
• Reporting the team’s progress to the management.
Pros
monthly coupons
Cons
long hours
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Productive and fun workplace.
L1 Monitoring Executive (Former Employee) –  Dighi Camp, PuneAugust 18, 2019
Lot to learn. Good workplace. Also all team leads and managers are there to teach you and to handle any issue. Also one of the company giving opportunity to fresher candidate.
Pros
Both side cab
Cons
Long hours
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Productive Job Work & Life Balance
Assistant Manager (Current Employee) –  Fort, Mumbai, MaharashtraAugust 16, 2019
- Cooridation with internal teams.
- Processing Orders in the different System & getting it close in the system.
- Supporting Management.
- Culture is very friendly in nature & supportive.
- Month end orders closure
- to know different peoples accross the globe & to know their working lifystyle & culture.
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Overall rating

4.1
Based on 770 reviews
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Ratings by category

3.9Work/Life Balance
3.5Compensation/Benefits
3.7Job Security/Advancement
3.7Management
3.9Culture