Tata Communications Employee Review

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Productive and fun work place
Customer Service Executive (Former Employee) –  Mumbai, MaharashtraJuly 28, 2016
Very nice place to work.
Happy with the work and management.
I left the company because I got married and relocated.

Designation: Customer Service Executive


Responsibilities in Short:

• Worked on both copper and fiber cable networks.
• Responsible for testing and network provisioning whilst ensuring that all customer and network documentation is updated and maintained.
• Conceptualizing the network for PSTN, internet services (ADSL1, ADSL 2+), VOIP and ISDN for customers.
• Guiding the implementation for any new network update.
• Handle Exceptions & Perform Provisioning Tasks.
• Raise Faults and follow-up for the same.
• Establish and maintain working relationships with Operations and Customer Service teams in order to ensure that any impacts to provisioning activities that may result from fault rectification activities are managed.
• Handled a team of 16 associates for a year who report to me.
• Reporting the team’s progress to the management.
Pros
monthly coupons
Cons
long hours
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Fast paced and extremely stressful
Manager Accounts Payable International (Former Employee) –  Chennai, Tamil NaduDecember 8, 2019
Keep getting calls & emails on every aspect of work.

SAP and team management skills are my learnings.

Management was reactive and keep the employees stressed out

Workplace culture is cut throat competition and political.

Keeping the managers happy at all times is the hardest part.

Enjoyable part is learning opportunities.
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Learners paradise
Global Head of Solutions Strategy & Operations (Former Employee) –  Pune, MaharashtraDecember 4, 2019
If someone is aspiring to learn the width and breadth of Enterprise transformation from a Digital Infrastructure Provider view point, Tata Communications is the best place to be. The culture certainly incites learning attitude and also encourages fail fast model to try, fail, rise and persevere.

I am thoroughly enjoying my tenure here at Tata Communications.
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Overall rating

4.1
Based on 823 reviews
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Ratings by category

3.9Work/Life Balance
3.5Compensation/Benefits
3.7Job Security/Advancement
3.7Management
3.9Culture