Tata Communications Employee Reviews for Customer Service Representative

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5.0
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challenging and good learning and implementation environment
Technology Customer Service Operations (Current Employee) –  Jalandhar-IndiaJuly 8, 2015
team management and scheduling. working on technologies like Wireless , Wireline, Enterprise services based on MPLS, Optical fiber connectivity for network interwork integration etc.
Pros
meal vouchers
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3.0
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Fun place to work and friendly atmosphere
Customer Service Operations Team (Former Employee) –  MumbaiJune 12, 2015
Good company to work with and friendly atmosphere, team work, and lastly Good Management. I worked in day shift wherein learnt a lot very quickly with the help of collegues and also various trainings were provided to help master the process.
Pros
Majority Weekend Offs
Cons
Sometimes Long working Hours
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4.0
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Service Assurance and Service delivery engineer
Customer Service Executive (CSO) (Current Employee) –  PuneMay 17, 2015
Here I learned about various equipment like Huawei, Tyco, Infinera,Alcatel, Ciena etc.

Provisioning of circuits, alarm monitoring, interaction with customer for testing, troubleshooting etc.
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3.0
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Customer Service Executive- Business Operations (Current Employee) –  Mumbai, MHJune 22, 2014
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a typical day at work
what you learned
management
your co-workers
the hardest part of the job
the most enjoyable part of the job
Pros
Free lunch
Cons
Long hours
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5.0
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Its a Productive and fun workplace
Jr. Customer Service Executive (Former Employee) –  Pune, MHJune 16, 2014
There is no work which is similar and there were challenges everyday. Everyday was a new learning day and the co-workers and managers were always helpful.
There was no hard part as if you have any difficulties and issues the managers or senior persons were always at your back to teach you and help you.
Our work was appreciated
Pros
Secure workplace at any hour of the day for girls also
Cons
The work is so fun that you become workoholik
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3.0
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Hardwork
Sales & Customer Service (Former Employee) –  Hyderabad, APOctober 19, 2013
hard work.
first job experience.
friendly working environment.
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3.0
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Na
Assistant Manager for Customer Service (Former Employee) –  Delhi, DLAugust 21, 2013
This company was really good and it was time of career starting and I learnt a lot
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3.0
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Na
Assistant Manager Customer Service & Operation (Former Employee) –  New Delhi, IndiaAugust 21, 2013
Company was good i spent 5 years and i learnt a lot in that company.
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Overall rating

4.1
Based on 770 reviews
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Ratings by category

3.9Work/Life Balance
3.5Compensation/Benefits
3.7Job Security/Advancement
3.7Management
3.9Culture