Shangri-La Hotels and Resorts
4.3 out of 5 stars.
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Shangri-La Hotels and Resorts Culture reviews

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Oman26 reviews

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3.9Work-Life Balance

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Rich in Culture and Hospitable

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Shangri-la Hotels and Resort is a work exposure while working in a various of nationalities and world renowned. I enjoyed the team building activities with a great training program which can help a better environmental practices. Enhance my kitchen skills and more knowledge with regards of standard hygiene and safety training. It is rich in culture, a friendly environment. The management were actives and accommodating. Though the task was given was extremely stressful but it could help and gave me a challenged professionally, how to be flexible, dependable, self reliance and can managed your own as well.
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It was fun working there as there was lot of new things to learn

I belive it was great experience their was lot of new learning prctically learnt about diffrent culture of different nationalties there lots of other nationalties working as one family really enjoyed working there
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in accomdation,less kitchen equipment you need to wait to next.recreation not enough....

-work in shangri-la is ok,little bit busy,we are working in hospitality. -i learned from there is to respect the culture of omani nationals,they good and most of them understand english also thats why a lot of omani works in hotels.. -management its good,some of them are locals they are approachable but sometimes late actions.. -hardest part in my job there is when i work in restaurant in pool is small they dont have enough chillers and spaces thats why if busy time is very difficult we need to call main kitchen to bring some mis en plus. -most enjoyable part of my job is to engage to the guest.
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productive and multi tasking work place

typical day at work - times goes so fast where you will be lost once you start opening your computer what you learned - a lot actually -sometimes things that are beyond my job description management - there are lots workplace culture - working with diff nationalities; race; culture and belief is one big of an amazing opportunity the hardest part of job - coming from your holiday... i guess the most enjoyable part of the job - at the end of the day when you make people happy and when u accomplish most of your tasks
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with cafeteria, billiard in accommodation and sports every off peak season etc

I am really enjoy working with my previous company, management and my colleagues as well. I learned so many things which i will never forget most especially in Shangri-la Hotel & Resort, because they gave me the opportunity to grow and to achieved some of my dreams, of course with the help also with my team and my Senior Manager because i have seen an excellent example of leadership with him. They have been preparing me for sometime for the day that i would move into a management role. The hardest part of my job is dealing with the arrogant, rude and fussy guest which is normally happen in all hotel industry. And my enjoyable part of my job is to surpass the expectation of guests every time they dined with my restaurant


Housing allowance, Electric, Water etc.


Health Care, Insurance
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Challenging and Busy Workplace

I currently working now as a Restaurant Receptionist (Hostess) in one the luxurious five star hotel and resort here in Muscat, Oman. I worked 7 days a week 2 days day off. I learned lot of things like working under pressured, accepting reservations from the guests, delighting the guest with extra mile. And most importantly meeting their satisfaction while they are still staying in the hotel. And giving respect to the arabic culture by learning and acceptance to their traditions and culture.


free staff meal


9 hours of duty
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Resort full of paradise experience; home away from home, lots of fun

Five star plus deluxe hotel. It is a holiday getaway destination with rock formation, overseeing the Arabian sea and a lasting memory. Worth visiting... A multicultural environment with wonderful experience engaging with people from various countries in the world. Learning about their cultures. Approachable and coaching management. Hardest part of the job is the communication barrier, especially with nationalities that don't speak English. And the most enjoyable part is engaging, meeting and exceeding needs.


duty meals


9 hours
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The working environment is great, as we composed of different Nationalities, learning and coping up with different cultures and traditions, building friendship amongst colleagues from different countries. Regarding our assigned task, its productive and a way of learnings. As I am assigned from 5 sections in Finance Department, in different nature of works, working sufficiently and efficiently. The ability and capability to work under pressure and independently is my skills in being productive.
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Un lugar diferente y con muchas cosas que aprender

Un dia normal de trabajo serian 12 horas de trabajo, assistiedo en el servicio de desayunos en la hora pico para un major fluids en el buffet, apartir del medio dia hacer las ordenes de vegetales para el dia siguiente y ayudar con el servicio del lunch, en la tarde espezar a preparar para el buffet de cenas apredi muchos tipos de cocinas ya que es un ambiente multicultural diferentes tipos de servicio a la carta y buffet La direccion de la gerencia erea muy clara la satisfaccion del husped es lo primero Trabajar en un abiente multicultural te alluda a crecer como persona La parte mas dificil de trabajos seria motivar y ensenar a la jente local dodo que no tienen cultura de trabajo asi que es na labor diaria Lo que mas me gusta de mi trabajo es que me permite atender a huspedes y me alluda a viajar


Boleto anual para mi y mi familia, covertura medica, accomodacion


No tenia covertura de escuela para mi familia
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Training all the staff Acting assistant manager All the operation update to housekeeping manager
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Overall rating

Based on 856 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Compensation/Benefits
4.0 out of 5 stars for Job Security/Advancement
3.9 out of 5 stars for Management
4.1 out of 5 stars for Culture

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