Residence Inn by Marriott
3.6 out of 5 stars.
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Residence Inn by Marriott Employee Reviews

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3.4Work-Life Balance
3.3Pay & Benefits
3.2Job Security & Advancement
3.2Management
3.5Culture

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New Management under Highgate

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There is no accountability as people can do w.e they want without fear of repercussions. Management since the Highgate takeover has seem really disconnected.Property is small but experiences issues as if it’s a resort due to people neglecting their job duties

Pros

Close to home….

Cons

Bad management, no accountability, low pay, sub par benefits
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Ambiente muy tóxico

El trabajo es bueno pero no hay orden en el trabajo

Pros

Horas de pto y de enfermedad

Cons

No respetan tu posición de trabajo
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Their isn't enough words to express my gratitude for this company

What is the best part of working at the company?They really care about their employees What is the most stressful part about working at the company?Being a historical building we are unable to do certain things What is the work environment and culture like at the company?Everyone is really friendly and very caring What is a typical day like for you at the company?Shuttle guests to the location that they want to go
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Very good experience I would definitely recommend working there.

What is the best part of working at the company?Good pay, good hours, good benefits and it's a beautiful atmosphere to work in.What is the most stressful part about working at the company?Like any hotel the most stressful part of working there is when it's sold out.What is the work environment and culture like at the company?Beautiful atmosphere, everyone is accepted, fair opportunity in all departments.What is a typical day like for you at the company?Fast paced, hours go by smooth and fast, there's always something to do.
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It Started good

Overall good place to work but definitely favoritism that I saw happen. It started out good then slowly descended into unfavorable conditions for a healthy work environment
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Very corporate

They only care about having the restaurant as an amenity. The quality of the restaurant is very poor and Management will shoot down all ideas to improve the quality. Management is awful and will replace people without hesitation. Don't work for this company

Pros

None

Cons

Management
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Hard worker is not appreciated in this place

What is the best part of working at the company?Nothing part of this job is bestWhat is the most stressful part about working at the company?Managers who always behind you just to add more work for every room you makeWhat is the work environment and culture like at the company?Stressful and not a good place to work with the current managersWhat is a typical day like for you at the company?Stressful day here we come again
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Hardest Job I've Had

Building is in poor condition so guests will complain about it.....a lot. And you will be overworked. But at least it gives practice with FOSSE systems so it provides skills useful for the industry, and there is a bit of room to grow.
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Get your pay check and leave

What is the best part of working at the company?It's close to where I live,and there are no good parts of working hereWhat is the most stressful part about working at the company?Discrimination, from higher upWhat is the work environment and culture like at the company?Hostile, no one follows the rules,What is a typical day like for you at the company?Stressful ,never have any stock
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Treat u like family

Good greeting , treat u like family, They motivates u , they also help if it’s need it , the environment is nice and clean , nice elderly people ,
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Very chill and relaxing place to work

What is the best part of working at the company?The leadership and mentors here to bring out the best in you What is the most stressful part about working at the company?The younger people you work with are not consistent so You never know when your gonna get called in on your off dayWhat is the work environment and culture like at the company?It’s very chill vibe and what you make it What is a typical day like for you at the company?Just taking care of customers needs
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Great Team

I really enjoy working here! I’ve been here since they opened. The management team is very personable and easy to get along with. The shift load is manageable and you have time to relax. The team at the front desk is small and we’re all friendly to one another. The pay is decent.

Pros

Great staff
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bien

somos un equipo y trabajamos junto en todos tenemos buenas comunicaciones

Pros

ofrecen buen seguro médico

Cons

tenemos dos recesos
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Productive and pleasant, day goes by quickly.

What is the best part of working at the company?Great team players throughout all departments!.. Excellent devoted General Manager.What is the most stressful part about working at the company?When phone rings same exact time guest is checking out and other guests are purchasing items from internal market. Its all about timing.What is the work environment and culture like at the company?Work environment is relaxed, culture is diverse.What is a typical day like for you at the company?There will be hectic moments, but in general most guests are very pleasant making it a pleasure to work there.
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Fun workplace

working at the Residence Inn hotel felt like working with family. Even though dealing with some guests can be difficult, I was quickly to resolve the issue.
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I have always worked in hotels so I enjoyed the work and the people I met I enjoyed having the manager position

Residence inn was closing down for renovations so I had to find work quick so I went back to housekeeping at another company while working at residence inn I was able to move up very quickly due to my attention and detail

Pros

We got to work on the same floor everyday so I knew who was working on those floors

Cons

Con's well you know they never stocked the stocked the carts up up for the next day, so I had to do that also check the rooms to make sure they clean and ready for the next customer
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Meh

Manager could be better and hiring. A whole month waiting. Only good if you want the benefits and rewards, need a part time gig. Colorado pays 4x as more for this job and full-time
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Horribly disappointing

What is the best part of working at the company?Nothing, they are prejudice. They let go of people that are reaching 65.What is the most stressful part about working at the company?Owners and managers are very prejudicial and downgrading What is the work environment and culture like at the company?Very stressful and constantly being lied to What is a typical day like for you at the company?Fixing all the stuff construction left behind
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Stressante

Quel est laspect le plus agréable dans le fait de travailler dans lentreprise?Manager Nathalie harcèle ses employés et les rabaissent constamment Quel est laspect le plus stressant dans le fait de travailler dans lentreprise?Le management dans la cuisine est horribleComment décririez-vous lenvironnement de travail et la culture dans lentreprise?Le reste de l’ambiance de travaille est relativement bon
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No Management follow up or follow through

typical day: unstructured and left to workers to flow through the day with only initial paper work issued. training: no proper training for new hires in a reasonable circa of time- (Brand Standard).Work Place Culture does not exist, hardest part of job is communication- Limited. Most enjoyable- homeward bound at end of shift.

Pros

End of shift

Cons

No incentives, no thank yous, no Your doing a great job from management- Nothing, there are moments when employees have to feel appreciated
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Place lacks enthusiasm and updates in all aspects from the rooms to staff management.

What is the best part of working at the company?Some staff members are friendly and make it easier to deal with day to day.What is the most stressful part about working at the company?Mostly no paid holidays, mother daughter duo as management is inappropriate as theirs a ton of favoritism directed only to daughter. Housekeeping department management is miserable, lacks enthusiasm, and they do bare minimum and stay in locked office watching movies together. Also they feel the need to mess with timesheets onmany occasions with their staff.
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Overall rating

Based on 1,920 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Compensation/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture

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