• Giving answers to enquiries by clients and advising them accordingly regarding bookings and reservations.
• Assisting customers who encounter problems in obtaining booking or operating self service equipment.
• Walking around with clients and ensuring that they secure whatever services they are in need of.
• Ensuring that clients have access to various services without a hitch.
• Getting information about areas of interest in order to target more clients in particular seasons.
• Making arrangements for clients’ travel programs.
• Helping clients to fill in reservation forms.