Qatar National Bank Employee Review

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dealing with an angry customer
CUSTOMER SERVICE REPRESENTATIVE AGENT (Former Employee) –  DohaJanuary 23, 2018
one time in duty i received from an angry customer he is facing an issue with the cash withdraw from an ATM machine he is not able to do any transaction because his account number its under two customers old customer and he is the new customer so while he trying to withdraw its giving the closed acc for the other person so what i did i just promise the customer to wait on the line and i check with the back office about the issue they informed me that his issue it can be solved within 24 hours so went back to the client and i inform him that his issue its already escalated to the complain department and it will be solved ASAP and if you want to do any transaction you can just go to the nearest branch and you can do what ever you want thats it and tomorrow after his issue it was solved i just call back the customer and i informed him and he was so grateful about the service .
Pros
free games in the breakroom, playstation, billardo, babe-foot, pink-pong
Cons
health insurance
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fun work place
accountant (Former Employee) –  DohaAugust 16, 2019
it is a good company and goves good salary plus it is helping in saving your money safley . so i chossed this company from many companies across qatar
Pros
free lunches
Cons
healthcare
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kararlılık
BİREYSEL SATIŞ DANIŞMANI (Former Employee) –  AntalyaAugust 9, 2019
çalışma azmini bu banka sayesinde kazandım. bana çok şey kattı 5 ayda
Pros
giyim yardımı, yıllık 1 maaş ikramiye, haftasonu izin, özel sağlk sigortası, prim, multinet yemek kartı
Cons
yok
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Overall rating

3.9
Based on 139 reviews
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Ratings by category

3.8Work/Life Balance
3.7Compensation/Benefits
3.8Job Security/Advancement
3.6Management
3.6Culture