KONE Employee Reviews

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4.0
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Great Company with all the modern technology to complete your work effieceintly and accuately
Electrical Technician (Former Employee) –  Belmont WAJuly 14, 2019
Work tasks was to conduct service calls and maintenace of private and business elevators. They have a SAP maintenance system which allowed you to know what to check at required maintenance periods.

Management were great everyone understood their role and ensured every one was comfortable with their responsibilities.
Pros
Flexible work life balance
Cons
After Hours shift work
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1.0
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Zeker geen doorgroeimogelijkheden
Magazijn verantwoordelijke (Current Employee) –  LoppemJuly 10, 2019
Ze geven zich uit voor empleyer of the year, Je kan er niet doorgroeien, je gaat echter achteruit ipv vooruit. Veel beloven, weinig doen van de directie. Laatste tijd veel staking, omdat personeel niet akkoord gaat met nieuwe arbeidsvoorwaarden. Vele bedienden denken aan zich zelf. Doorgroeimogelijkheden is enkel voor de vriendjes politiek. De mening van personeel en klanten worden genegeerd, enkel hun eigen mening telt. Ze luisteren ook niet naar personeel die meer ervaring hebben dan hun zelf. Sommige bedienden komen er binnen en denken dat ze alles beter weten dan een ander.
Cons
Geen doorgroeimogelijkheden
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4.0
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Not bad
Service and repair mechanic (Former Employee) –  Orlando, FLJuly 9, 2019
Not bad be I enjoyed working for kone just hard some personal issues I had to take ca re of. They are a fair and great company to work for I think so
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3.0
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No loyalty to employees
Apprenti mécanicien d'ascenseur (Former Employee) –  Montréal, QCJuly 3, 2019
Only the monthly figures matter.

Profits before employees.

A new branch director came in and reorganized routes, both for elevators and escaltors, to give more units to each remaining mechanic, and terminated the others.
Pros
Good teamwork and colleagues
Cons
No job security
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1.0
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Corrupt management and incompetent HR
ACCOUNT MANAGER (Current Employee) –  QLDJuly 3, 2019
Serious misconduct by management and HR by utilising bully tactics disguised as “helping” staff
Toxic work culture as been condoned and fostered by incompetent management that will throw anyone from their team under the bus to save themselves.
Unrealistic KPIs with 0 training or lack of relevant support when required isn’t helping staffs’ mental wellbeing!
Despite this reality there are really great, knowledge and helpful technicians and staff that have good people skills.
Time consuming, over complicated, micro managed systems coupled with insufficient internal resources is making customers unhappy with service.
Company only cares for shareholder profits, customers and staff are bottom of the list, technicians have some protection with good union.
Work Entitlements not paid correctly when due.
Pros
Good work mates
Cons
Bullying by management and lack of resources
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4.0
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Overall great company, local branch needs stability
Service Supervisor (Current Employee) –  Indianapolis, INJune 23, 2019
KONE overall is a great company to work for. The local branch has undergone multiple management changes in the last year and with new people comes a change in culture. Stability in management will go a long way to making the local branch a great place to work
Pros
ability to get out on job sites, compay vehicle
Cons
long days/weeks, on call weekends, lack of stability locally
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1.0
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Poor Training Poor management
Call Center Agent (Former Employee) –  MolineJune 20, 2019
The trainer is not patient not helpful poor attitude no customer service skills there's a huge turn around with Kone that's due to poor training and poor managers I would not recommend trying this job
Pros
Clean environment
Cons
Poor management poor training
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4.0
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Knowledge and safety work
Service technician (Former Employee) –  Any whereJune 19, 2019
I would like to work kone because of kone always follow the safety work and team work company benefits all good .and they good communication with technician
Pros
Nil
Cons
Nil
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5.0
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Empathetic People and productive environment
Intern (Former Employee) –  Chennai, Tamil NaduJune 18, 2019
If you really want to learn you have a lot of people out here to help you with. I was here as an intern and mostly had a very good experience. The culture is simply amazing.
Pros
Work Culture
Cons
Paid snacks
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5.0
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great company to work for
Elevator Technician (Former Employee) –  Houston, TXJune 17, 2019
great company to work for. healthcare is amazing and pay is great. learned a lot of hands on skills. their product is very stream line and easy to install and maintain
Pros
healthcare
Cons
sometimes work out of town
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5.0
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I have been working at kine Elevator.good company to work.sagety is our highest periority..
Junior executive maintenance (Current Employee) –  Bengaluru, KarnatakaJune 17, 2019
Good opportunity to learn and safe work innovative work culture. And technical skills upgrading plotform,Good culture and performance driven company. And also very good to IT system update tool kone field mobility( kfm).
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5.0
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Knowledge oriented
Assistant Manager - Administration (Former Employee) –  Chennai, Tamil NaduMay 31, 2019
Missed to continue with my profile, Gained good knowledge in Admin profile, Procurement, Budget, Monthly provision, Transportation, Safety, Cost saving.
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4.0
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Good solid job with benefits and little supervision
Delivery driver (Former Employee) –  San Antonio, TXMay 30, 2019
My title was driver but was in charge of the warehouse,company safety protocols,forklift driver and ordering company supplies as well as man duty as delivery driver of elevator parts for new and old elevators was 2 branches in Texas it's a nationwide company but it feels more like a small town business management was good and freedom to come and go for work errands with very little supervision I enjoyed my time there
Pros
Freedom, company lunches, work vechile, credit card
Cons
Sometimes very heavy equipment needs to be transported, travel between offices
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5.0
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Mooi bedrijf, fijne sfeer en focus op doorgroeimogelijkheden
Sales (Current Employee) –  Den HaagMay 24, 2019
Mooie faciliteiten, leuke collega's, fijne werksfeer, hands-on mentaliteit, open cultuur. Concrete doorgroeimogelijkheden. Lekkere catering!
Pros
Mooie faciliteiten, leuke collega's, fijne werksfeer, hands-on mentaliteit, open cultuur. Concrete doorgroeimogelijkheden. Lekkere catering!
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2.0
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Na
Service Superintendent (Current Employee) –  IllinoisMay 21, 2019
Great experience working at Kone North America. It is a people friendly environment and our service is valued. I would do it again given the opportunity.
Cons
Balance
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1.0
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awful
National Accounts Admin (Former Employee) –  Keighley, West YorkshireMay 8, 2019
full of bullies and poor management. Awful people to work with and have to know someone high up to be able to move up the ladder. No work life balance and your expected to do over time. Also you don't get hardly any training. Management question every breath that you take.

Awful awful place to work
Pros
nothing
Cons
everything
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5.0
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Worked alongside Project Manager
Administrative Assistant (Former Employee) –  Upper Marlboro, MDApril 19, 2019
Invoice processing and billing
Provided expense reports
Handled all confidential information in an appropriate manner
Performed overflow support to the Project Managers
Ordered and handled all office supplies
Utilized communication and administrative skills to sustain positive relationships with vendors
Ensured all files were updated, maintained and organized efficiently
Created/updated Excel and Word documents
Reviewed and approved all credit allocations monthly
Processed checks to be sent to Corporate
Ran errands to supply the office, pick up orders from different locations
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4.0
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working at Kone
Service Operations Supervisor (Former Employee) –  Brecksville, OHApril 10, 2019
8 hours
how to manage union trades
great management
great culture
leaving the company
working with great people great managers ,great salespeople, great office
Pros
great compam=ny
Cons
leaving the company
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2.0
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Management
Branch Manager (Former Employee) –  KansasApril 8, 2019
Arrogant clinks that protect bad behaviors, workplace culture that is unsupportive, management unwilling to deal with poor performance and passive aggressive retaliation.
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2.0
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Une dégradation constante!
Technico-commercial (Current Employee) –  FranceApril 6, 2019
Rien y fait, les conditions de travail chez Koné France et les avantages diminuent au fil du temps. Pression financière et de reporting très fortes. Manque de personnels techniques et administratifs. Peu de solutions pour les clients mécontents.

Le management Français est complètement dépassé, très peu de moyens alloué en matériels techniques, informatiques et véhicules.
Salaire bas, primes très faibles rarement revalorisées.

L'investissement du personnel n'est pas reconnu à sa valeur, d'ou une fuite du personnel depuis quelques années.
Pros
13e mois, Direction monde performante et produits Koné de qualité et d'innovation
Cons
Salaire, conditions de travail, ambiance, management Français, pas d'humanité.
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Overall rating

3.6
Based on 456 reviews
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3.5Work/Life Balance
3.5Compensation/Benefits
3.3Job Security/Advancement
3.1Management
3.4Culture