Holiday Inn Express and Suites
3.4 out of 5 stars.
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Holiday Inn Express and Suites Employee Reviews

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3.2Work-Life Balance
2.7Pay & Benefits
2.9Job Security & Advancement
3.0Management
3.2Culture

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Standard Hotel Work

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Very standard hotel job. Management in the hotel world is like a revolving door. Some good, some bad as its the nature of the job. Great for learning how to work with a team and develop customer service skills. Also, helps one to learn basic management skills.

Pros

Good team environment, good benefits when traveling, good for learning hospitality skills

Cons

Low pay for amount of stress, lack of professionalism, can be cut-throat
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It’s a job I guess

Be prepared to get yelled at for the dumbest things; be prepared to be overworked and feel under appreciated. The older the guest is the more entitled they feel, lack of communication, and lack of support. Management would side with guest, owner would talk horribly about the workers; behind their backs..what are we in 9th grade drama. It was good in the beginning but each day, week, and month would decline in everything. Then when you feel like your time is up and you leave; they take it personally like your insulting them…. OH ALSO DONT FORGET ABOUT PEOPLE BEING FAVORITED AND FOR THEN TO TELL YOU; YOUR RTO REQUEST ALL LATE

Pros

The hours

Cons

Everything
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No me puedo quejar,, pues fueron amables conmigo..

Una experiencia bonita, el compañerismo,, siempre hay de todo tipo de caracteres. . Pero se trabaja a gusto..La paga baja,, un horario casi bajo, pues este trabajo es como part time.. pues no reúnes las 40 horas...

Pros

Buen trabajo

Cons

Salario y horario
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I was a flawless employee,got fired for literally no reason,boss refused to tell me. Weirdest thing ever.

Check in guests, check to see if there were any guests in the pool to keep track for safety reasons, answer phone for reservations, tend to needs of guests, keep front area of the hotel clean and free of debris.-I learned that the hospitality world is a lot of fun and you can really meet a ton of people who will come in handy one day, be nice to everyone! -management was unsupportive and lazy-culture was fun, I enjoyed being at work and learning about our guests and how the differences in our demographics bring challenge for society.

Pros

Meeting new people and how their culture differs from ours.

Cons

Working late by myself, was kind of intimidating.
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Good place to work

Good benefits all across IHG Hotels, not just in UK but all around the world. Free meals on duty, good company benefits. Have been with IHG for a long time now, no complaints
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Good for quick money, not long term

Just read my cons section. The best part of the job is all the amazing guests you can meet. It's just a place to earn some money. Location is important because they can be independently owned. At the Wake Forest location on Common, off Capital Blvd and Falls of Neuse the hotel owner is cheap so many things need updating.

Pros

The guests

Cons

No benefits at all, one person on per shift at front desk, big grapevine and small professional communication, cheap owner of hotel, laundry floor is a lawsuit waiting to happen
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Productive Job

A typical day at work is overload with customers and restocking. Managing your time wisely is key to clocking out on time. Workplace culture is every man for himself. The hardest part of the job is truck day. The most enjoyable part of the job is working individually and seeing new faces everyday. Management is either a hit or miss. Don’t expect benefits or raises even if you end working there for years.

Pros

Free Breakfast.

Cons

No Benefits.
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Fine workplace

This place was actually enjoyable for me. It did get less enjoyable when hiring certain people after my favorite people had quit. Job was not hard. Most enjoyable was being able to work by myself
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Productive, Fun, Growth Opportunities, Slow work Setting

Great place to work. Awesome people to work with and they feel like family. Small franchise so its not overwhelming. Very flexible environment. You are considered a person here and not just a number.
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The girls I managed

I thought this would be a good company to work for they sell themselves really well. But as housekeeping manager I had no support from the higher management. They are so worried about pay unemployment that they keep workers that just bring the whole team down and keep turn-over high

Pros

The housekeepers I managed

Cons

Upper management, say one thing do another can't keep GMs so always in chaos
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Never worked here I would want to please

I've been to the suite and it was very nice people with smiles on their faces who greets you. The restroom smells nice so people should look at things like that because cleaning restrooms are disgusting and for a person to keep it comfortable and smell nice and clean they deserve a lot of praise,rewards and attention. And as far as management goes it needs a littke more work not much but slightly a little cause some aren't that nice or helpful. Just my opinion.

Pros

Beautiful place, comfortable, happy people

Cons

Stand around smoke to much
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holiday inn just for quick cash not long term job

if you trying to look for something long term i dont recommend but if you want something for the mean time this is a option. not enough pay for the work load and stress

Pros

quick interview process

Cons

heavy work loa for the pay
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Overall, if you enjoy a busy day, it's a good job.

What is the best part of working at the company?Interaction with guests. Helping them have a fun stay. What is the most stressful part about working at the company?Most stressful situations are Guests that feel they are entitled and are rude.What is the work environment and culture like at the company?Very busy but rewarding position. Giving you a good feeling. Positions like this you must balance Management and guests.What is a typical day like for you at the company?Busy, Between normal maintenance issues and making sure the property is maintained at its brand standards.
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I like it

Was a good place to work. Everyone was very nice and laid back for the most part. I liked being by myself and not having to talk to anyone really. Would recommend
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Not the Best

Wish I could give 0 stars just a horrible place to work. Would not recommend at all. The job is not worth the pay. This job should pay more then they do.
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Ambiente agradable laboral

Aprendí a tener resistencia a jugar con el tiempo más rápido lo que más me gusto del trabajo fue mi primer manager Rianne

Pros

Descanso hora de comidas

Cons

Na en específico
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confortable

work hard and u will be good , employees are great get to meet and greet new people .. pay is ok for the work u do but could be better like 2 dollars more but u can pick up hours if some one calls in

Pros

relaxed envirorment
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Turnover rate exceptionally high

Favoritism from management. If they don't like you your schedule will look different than everyone else's. Don't expect the raise they promise to give you. Won't ever happen. They take advantage of your experience and use you. The housekeeping supervisor is lazy and favored. The GM is rude! If they weren't there this place would be A LOT better!

Pros

Nothing

Cons

Management
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Fast paced, stressful environment, inconsistent hours .

Employees were kind and help with training however the high turnover rate makes this inconsistent. Management is responsive and helpful at the beginning of the employment however deteriorates over the course of employment here. Work days can range from calm and slow to fast and rushed due to vacancy, as well as constant staffing issues. Work alone for the most part however not all employees are held to the same standards.

Pros

Available hours, work alone, employee discount on hotels.

Cons

Stressful, understaffed, low wages, little growth, inconsistent hours
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Not Bad

Wasn't a bad place, the managements was fine but always badgered people about selling rewards programs. Nobody wants to be asked about signing up for a rewards program at 2am.
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Lovely workplace

Very amazing job that trained and provided a ton of growth for advancement. 10 hours on foot. Ins and out of opera. Management disorganized but overall amazing people. It’s a struggle for everyone. I understand. The people are amazing. Hardest part was breakfast shift. The customers are amazing.
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Overall rating

Based on 3,820 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Compensation/Benefits
2.9 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture

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