I started this job to grow as an individual both professionally and on a personal level. I have always been able to start and carry on conversations with those I interact with, and this job has allowed me to build on those communication skills. I receive the leadership that I am looking for as a professional both on and off the job when available. A typical day consists of addressing the needs and concerns of guests and appropriately allocating the resources needed to complete those tasks such as maintenance concerns, billing inquiries, and meeting room scheduling. The culture here really speaks to the help one can receive when something needs to get done, everyone lends a helping hand. The hardest part of the job is trying to find a solution for everyone who has an issue with their stay. It is hard to please everyone and what I've learned is to not make promises to customers where their needs cannot be met. As long as concerns and issues are accounted for, and the proper resources are assigned to these issues, we are doing our best work. The greatest part about working for this company is that it is easy to have a positive attitude when I come to work. Everyone enjoys being here, and conversations are always fun yet professional.
Happy faces, nice customers, and good coworkers. Benefits, and compensation is great, too.