Hersha Hospitality Management
3.1 out of 5 stars.
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Hersha Hospitality Management Employee Reviews

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2.8Work-Life Balance
2.8Pay & Benefits
2.7Job Security & Advancement
2.7Management
2.9Culture

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Fun company to work for

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The best part of working for this company is the room for growth and flexibility to transfer to other hotel locations. HR is very supportive and pay and benefits are okay
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Wow no words to say

What is the best part of working at the company?None this a boutique hotel hotel always understaffed , wouldn’t recommend to anyone. What is the most stressful part about working at the company?Running all over the place for the money they compensate they have huge exceptions. What is the work environment and culture like at the company?Hostile like an army in total disarray What is a typical day like for you at the company?Busy really busy you get slammed
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Money is the goal only

Your coworkers are very nice but all management wants if for the hotel to have a perfect sell even if it means overselling by 13 rooms or even more and it’s your job to handle it at the end of the day rather than management fix it while they’re there.
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Let Down

They say all the right things, and do all the wrong things. Ask them how many GMs they have gone through in the last 3 years. I loved the people in the hotel, but upper management not on property is a huge disappointment.
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My chief engineer makes the job exciting

My chief engineer is a good manager.Downside is the GM constantly tells engineering and housekeepers we will be getting raises since our hotel had it's best numbers ever last quarter. Still no raise for anyone 3 months later. I have found they would rather fire or let go of the employees who actually work hard, to hire new people so they can save a dollar. Great company to work for, just wish they would take care of the working people more. Great company, bad management.

Pros

Nice discount for rooms, free lunch once every couple months

Cons

Healthcare, pay, maybe show more appreciation to the employees
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Ghosted

Sat in the lobby for probably 30 minutes before anyone asked what I needed. (You need a key fob to get in, so I couldn't even inquire.) After I interviewed I was told I was a frontrunner. Then they completely ghosted me. Later I found out that it was because the person hiring wanted someone they could make do 60+ hours a week on salary. That just tells me they don't have enough employees in the first place. Glad I found something else.

Cons

Overworking employees
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Muy bueno un ambiente adecuado y muy tranquilo y se puede trabajar sano

Trabajar es muy bueno té ayuda a alcanzar metas si te las propones avanzar en la vida laboral a puestos mejores y muy bien en cumplimiento te dan ventajas y desventajas pero casi siempre pasas satisfactoriamente
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5 stars

What is the best part of working at the company?The Autonomy and the freedom to make things right!What is the most stressful part about working at the company?It's all part of the position.What is the work environment and culture like at the company?Open and caring. They live their Mantra. What is a typical day like for you at the company?There are no typical days in the hospitality industry.
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5 stars

What is the best part of working at the company?Some of the best folks I have ever worked with.What is the most stressful part about working at the company?Deadlines, Corporate oversightWhat is the work environment and culture like at the company?Fun, and Driven to success. They care about their associates.What is a typical day like for you at the company?Just running my property in my geographic location with all the support I needed.
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Active & Rewarding

Good company to work for. Upper management did not hesitate to spend if a major repair was needed. Fast paced hotel environment so you must always be on your toes.
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No healthy job life

This job is terrible. The room service and maintenance workers don’t speak English, that enough alone wanted to quit. Overall don’t do you will absolutely regret it.

Pros

Nothing good about this job.

Cons

No breaks, bad schedules, everything is toxic.
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Growing Company

A company that is still learning its way. Needs more education for managerial staff and regular meetings with employees. Build culture by education.Always puts guest first and does right by them.
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5 stars

What is the best part of working at the company?Everyone is very Professional, and Team Oriented.What is the most stressful part about working at the company?Nothing at this time What is the work environment and culture like at the company?Corporate What is a typical day like for you at the company?Helping others. I'm passionate about that
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Low pay for dumb work

The excessive work done feels useless primarily due to laggy and outdated software. Lack of automation. Lack of pto and useful benefits. Discount on hotels is just about pointless when you have to beg for time off.
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Unbelievably Toxic Work environment

HHM is the worst company to work for. Ask around the industry. Best career move was leaving. If you get a call from them run as fast as you can in the other direction.

Pros

Nothing

Cons

Inconsistent work schedule.
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Avoid this company ast all costs

Please think twice before even interviewing with them. They will burn you out then hang you to dry. Management is awful, the pay is horrible, hardly no benefits at all, and undermining your ability to grow and succeed.
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Fun depending on location and coworkers. Upper Management has no connection.

I worked on a beach so that was amazing in the summer. You would make pretty good tips but it was a lot of work. In the industry we call it "blood money" because its like you work until you bleed, literally from blisters and cuts from doing so much so quickly. Company seems to only reward those in upper management and little was done to help us in the restaurant FOH and BOH.
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Eh

Upper management sucked, clueless but hours was great. Opportunity for advancement. Benefits was okay. Great place to get a career start but wouldn’t recommend long term. Pay under average

Pros

Hours, benefits

Cons

Management, pay
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Hard to get fired

I have been around for years. We get hardly any raises, they barely pay the bills so the property is always getting cut off from vendors. It used to be great but new management and over buying/ managing too many properties is affecting the lower level employees and gms.
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Mmm… more cons than pros

Don’t get me wrong, it is a good company to start and build a career, but the bureaucracy can be annoying sometimes.Terrible compensation and work life balance. Never got a “good morning” from owners, corporate managers etc.

Pros

Career path

Cons

Bad compensation
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HHM is a good company to work for

Overall HHM is a good company to work for with an excellent benefits package and a great leadership team. Company also has a employee recognition program

Pros

Employee recognition
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Overall rating

Based on 136 reviews

Ratings by category

2.8 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Compensation/Benefits
2.7 out of 5 stars for Job Security/Advancement
2.7 out of 5 stars for Management
2.9 out of 5 stars for Culture

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