Hampton by Hilton
3.7 out of 5 stars.
Write a review

Hampton by Hilton Employee Reviews

Review this company
Job Title
All
Location
All

Ratings by category

3.5Work-Life Balance
3.0Pay & Benefits
3.1Job Security & Advancement
3.3Management
3.5Culture

Search reviews

Sort by

HelpfulnessRatingDate
Showing all 9,604 reviews

Weddings Galore!

Indeed Featured review

The most useful review selected by Indeed
I really enjoy this job and it's very rewarding as I deal with mostly brides/groom, and brides/grooms mother's. Getting to speak with them and/or meet them long before their event and then feeling their tension and excitement leading up to the big day is my favorite part. I learned a lot about sales and customer service while dealing with team involvement and the front desk as well. The hardest part of this job is getting the backlash from something that wasn't my fault, such as a mistake that the front desk made.

Pros

Great employee travel rate

Cons

Position has been changed from full-time to part-time
Was this review helpful?

Pay isn't good for the work you do!!!!

I was making $10 an hour to clean rooms, some days I'd have 5 rooms and some days I'd have up to 18 rooms. At first it wasn't bad but then they got extremely strict and wanted you to go to the extremes for so little money. The only good thing was working alone and occasional free lunches.

Pros

Free occasional lunches, working alone, daily pay

Cons

Low pay
Was this review helpful?

Average

the Job was okay but you might only get part time hours staff are friendly and work culture is not bad but weekends are really busy with large groups of hockey tournaments

Pros

insurance

Cons

laundry
Was this review helpful?

Benefits aren't great. Hours are worse.

If you're lucky enough to get a good GM, then it's worth sticking around. Otherwise, nope!You can get really nice hotel discount benefits. Some franchises offer 401k. The hospitality industry in general, is one where the staff is high turnover. Constantly. So that kinda sucks. You're stuck there if your relief no call no shows, so that's a big stressor. You have to be a people person to do this work.

Pros

Big hotel discounts

Cons

Hours, FOM doesn't care about boundaries when scheduling
Was this review helpful?

10 years working at the hampton inn.

I was one if the best employees in housekeeping. I moved up a small ladder quickly. I loved working at the hampton inn and as the years pass, we find out who is who. When covid, resurfaced, and everyone was laid off, I continued working with a skeleton crew April 2020. After employees returned to work and 2 plus years without any assistant, I was quietly demoted. So after watching something crumble that I helped build for 10 years, I put my 2 weeks notice in. To top it off, they kept my 38 hours of vacation time after telling me that I would receive it.
Was this review helpful?

Rate your recent company

Share your experience to help others

Very enjoyable experience to serve people from all over the world of different races

What is the best part of working at the company?Great atmosphereand workmatesAdministration up to parWhat is the most stressful part about working at the company?Traffic and the misunderstandingWhat is the work environment and culture like at the company?Absolutely enticingLots of ethnicity handlingWhat is a typical day like for you at the company?Show up and do all over againJust have fun
Was this review helpful?

Productive, repetitive workplace.

This company is generally a good company to work for, except the Muskogee location. This location has issues in management that needs correcting. Starting with the owner. You are not appreciated at this location, you are constantly expected to go far above your expectations, tasks not in your job description are assigned, and expected to be completed. No increase in pay, and no benefits offered. More than a handful of employees left due to these reasons.

Pros

Meet new people everyday, from all over.

Cons

Unethical owner, poor communication, poor wages, and no benefits offered.
Was this review helpful?

Fun place to work with great caring people who make you feel like family!

What is the best part of working at the company?Management is great! There are many team members that have been working there for 15+ years & several over 20 years! GM has been there since they opened 22 years ago as well! Everyone at this Hampton Inn & Suites is amazing and make you feel like family!!What is the most stressful part about working at the company?Nothing that I can think of at this time.What is the work environment and culture like at the company?This Hampton Inn & Suites is a very diverse working environment with many cultures and backgrounds. We are located in beautiful downtown St. Petersburg and there is a diverse culture that I love!What is a typical day like for you at the company?Shift work 7-3, 3-11 or 11-7. Breakfast is served 6-10 am and checkout is 11am. Once checkouts are processed we clean up and sanitize the front office area and prepare for our arrivals.
Was this review helpful?

Fun place to work just don't get noticed by management

What is the best part of working at the company?Free breakfast. Nice housekeeping staff What is the most stressful part about working at the company?The office managers are all jerksWhat is the work environment and culture like at the company?The lower staff is all super friendly. The office staff is rude.
Was this review helpful?

Fun to work I enjoy

What is the best part of working at the company?Excellent,rooms are clean people there are nice like maam erin and maam cindy What is the most stressful part about working at the company?Not stress to work ,but only the hours because of sometimes are slow , but that is fine you can get more hours on summer .What is the work environment and culture like at the company?I like it , different cultures but I think we are equal in god eyes.What is a typical day like for you at the company?Fun day , easy day . Smooth day and party party
Was this review helpful?

Management made the workplace pleasant

Unless you’re full time workers rather than part time then there’s no paid time off even if you’ve been working there for years. The housekeeping staff were shown appreciation from management maybe every three months or so and got treated to a full lunch meal.
Was this review helpful?

Not a good work place

I would not recommend This job for people who have invisible disabilities. I had a horrible experience with people in management disclosing mental health status to others, as well as Not being taken seriously when making complaints about a supervisor. And being denied access to a specialist who is on my case to help solve problems well at work. The list goes on and on.
Was this review helpful?

Desaparece el tip del housekeeper

Los clientes dejan de vez en cuando propina para housekeeper, pero tu no encuentras nada porque…..

Pros

Trabajo
Was this review helpful?

Loved Everything about Hampton Inns

I started in 1996 -2019. I love everything about Hampton/Hilton. Was a great place to work. Was able to balance work and life. Working for such got me alot of experince to further my caree.
Was this review helpful?

We offer work experience in a high quality setting that will hold you in good stead for the rest of your career.

What is the best part of working at the company?We work as a team and we Communicate each other and having fun. What is the most stressful part about working at the company?There is NO Stressful about working or the company.What is the work environment and culture like at the company?comfortable work environment, traditional work environment, flexible work environment, remote work environment, and modern work environment.What is a typical day like for you at the company?My typical day starts as I get up early and try to get to work at least 25 minutes before the 'start time'. In this way, I can avoid any delays due to traffic jams and can still be on time for work. Then, I sit down and plan the day.
Was this review helpful?

Great co-workers, toxic management.

The job itself is pretty great, you get to learn your regulars and build a relationship with the businesses in town. However, depending on the hospitality management group you work for, you may not get any benefits and the pay may be well below the average for the area, you may also not have an HR you can report poor management to. Management at my property was fantastic when I first started but when my GM moved away she was replaced with the most awful, rude, micromanager i have ever had the displeasure of working for and I left very quickly after seeing her tell us (her staff) to "shut up" and "this is your first big girl job, act like it." The unprofessionalism is insane.

Pros

Co-workers

Cons

Management, no benefits, terrible pay, treated poorly, no advancement opportunities
Was this review helpful?

Slow pace and fast promotion

What is the best part of working at the company?Full time hours , the location and friendly staff. What is the most stressful part about working at the company?Bad guest , rude, entitled and always looking to take out their Frustrations on the staff. No security What is a typical day like for you at the company?A typical day is smooth. Not to many complaints. The guest can be very pleasant.
Was this review helpful?

Try to get as much work out of you for as little they can get away with paying you.

Housekeepers are chatty. It is nice that they pay the little money that they do. Still, it’s not close enough compared with the rising cost of living. The few hundred dollar bonuses paid per year are a nice gesture too.

Pros

Great new vacuums.

Cons

Employees talk and smoke a lot.
Was this review helpful?

Judge mental, Uncaring, Ungrateful Management

Will have you working your position and covering other employees duties as well. Will pay you the same amount no matter your work load. Will show favoritism between staff members as to who rules apply to. Will expect maximum amount of work for minimum amount of pay. No sick pay, no holiday pay, insurance has very high copays. Doesn’t matter how many years you work there, you will be paid the minimum, no matter how good your work is done they don’t really care about you or what you deserve. General Manager could care a less how hard you work and covers for others instead of enforcing rules to all employees.

Pros

Clean place to work

Cons

No loyalty to good employees no pay raises even when deserved
Was this review helpful?

Need work

The pay is awful don't work there they don't let you get all your ours they rush you off the clock they don't even wash all the covers they only wash sheets and pillow cases they don't wash the big covers they just put them right back on the bed how nasty
Was this review helpful?

It’s a great place to work.

What is the best part of working at the company?Great boss & helpful employees What is the most stressful part about working at the company?Having to strip the room before cleaning What is the work environment and culture like at the company?Fast paced, clean, organized, friendly What is a typical day like for you at the company?Rooms stripped & laundry to be washed by noon, getting supplies, making beds, cleaning rooms, short break then back to work.
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Hampton by Hilton. Our community is ready to answer.Ask a Question

Overall rating

Based on 9,604 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Compensation/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

Hampton by Hilton Reviews by Job Title

  • Companies
  • Hampton by Hilton
  • Employee Reviews