Comfort Inn by Choice Hotels
3.5 out of 5 stars.
Write a review

Comfort Inn by Choice Hotels Employee Reviews

Review this company
Job Title
All
Location
All

Ratings by category

3.4Work-Life Balance
2.7Pay & Benefits
2.9Job Security & Advancement
3.2Management
3.2Culture

Search reviews

Sort by

HelpfulnessRatingDate
Showing all 5,538 reviews

good experience

Indeed Featured review

The most useful review selected by Indeed
good experience , I learned alot from it and gained most of my customer skills here. Working here made my realize that customer service is more than a smile, it is about understanding the guest !
Was this review helpful?

Not for everyone

Beware, this job is not for everyone. You need to be on your feet for up to 8 hours. You need to be able to bend and lift repeatedly. This job is best for those without disabilities. Do not expect accommodation.
Was this review helpful?

Unprofessional with no real leadership and owners who don't care

What is the best part of working at the company?The customers was the best part of the jobWhat is the most stressful part about working at the company?It was independently owned so they didn't completely have to follow choices policies What is the work environment and culture like at the company?Sometimes hostile and unprofessional What is a typical day like for you at the company?Multitasking with no real authority
Was this review helpful?

Pros & cons…

A typical day at work is fixing mistakes and trying to get ahold of management that doesn't answer. Management has no regards to health or medical conditions. It’s a lax job, no major performance inhibitions. Management also has plenty of applications run through and refuse to hire pretty much anyone. They have only enough staff to work for the week with no extra.. (bare minimum staff)

Pros

$1 incentives for each hr for being on time to ur shift.

Cons

No breaks, management, short staff.
Was this review helpful?

Fair pay but can get stressful

Worked there for a few months. I really enjoyed the environment with the co-workers but the management wasn’t reliable. Manager promised me to take sub training for supervisor and it all went downhill from there. Tho, I made a lot of money from there +good tips (stampede peak).
Was this review helpful?

Rate your recent company

Share your experience to help others

Miscommunications

Manager doesn’t know how to talk to people and can’t keep employees. Will fire you and don’t give an explanation. The building is run down and customers complain with no resolution on manager behalf. I would not recommend working for such a place.
Was this review helpful?

Productive and professional.

What is the best part of working at the company?My boss and coworkers are awesome, it's a family vibe.What is the most stressful part about working at the company?Some days there was just to much laundry for one person to handle.What is the work environment and culture like at the company?Great everyone is so friendly and inviting.What is a typical day like for you at the company?Busy washing and folding laundry.
Was this review helpful?

Very productive, fun and entertaining

What is the best part of working at the company?Every part is best and perfect and I love working with Comfort InnWhat is the most stressful part about working at the company?I don't have any stressful part at allWhat is the work environment and culture like at the company?Nice, screen and lovely environment, my supervisors are so sweet and niceWhat is a typical day like for you at the company?Fridays, Saturdays and Sundays
Was this review helpful?

Relaxing chill workplace

For the most part, a good place to work. Chill managers, and an easygoing vibe. The downside of this vibe is a lack of professional behavior. Expect the occasional drama and a lack of strict policy
Was this review helpful?

Underpaid

Underpaid and they have their favorites. Manager is barely ever in and has regular employees doing her job without extra compensation. Lazy workers got rewarded while hard workers got no appreciation. Not enough hours and pay is minimum wage
Was this review helpful?

Okay

Alright place to work. Pay is mediocre and management is pretty good. Other staff is always cycling so can't say anything about how other staff. The customers are the worst part.
Was this review helpful?

Not treated well the management constantly looked for things to pick apart in lieu of being particular or accurate but was not true.

What is the best part of working at the company?The guests came from everywhere and had lots of interesting stories. What is the most stressful part about working at the company?The management was either hovering or completely ignoring you.What is the work environment and culture like at the company?Lots of rumors back biting and office politics. What is a typical day like for you at the company?I made buffet breakfast and helped guests with any items for breakfast they may need as well as refill food items. Part of my job was to chat up guests to make them feel at ease. Then clean up after as well as all public areas in the hotel.
Was this review helpful?

Long Hours Small Pay

Best part was interacting with guests from all over the world and people I worked with. Hardest part of the job was working 16 hours shifts if someone does not show up
Was this review helpful?

Initially was a very nice place to work

Initially it was a very fun and friendly atmosphere. However, management failed to follow there own guidelines and allowed employees to consistently break rules.

Pros

Free breakfast

Cons

Favoritism
Was this review helpful?

Good place for working

Very nice management team, theybpay attention to your worklife balance. Highly recommended to work there. I have worked there for 2 years, it might be challenge at the beginning but will be fine if you work hard & pay attention to detail
Was this review helpful?

Not a good company to work at it all

What is the best part of working at the company?The people who come and visit the hotelWhat is the most stressful part about working at the company?Not having responsive people working at the jobWhat is the work environment and culture like at the company?Very stressful and I’m not enough people coming together to work as a teamWhat is a typical day like for you at the company?What very stressful not enough workers
Was this review helpful?

Advice for the next General manager or Assistant manager

Far away from being a hotel. No respect or any kind of appreciation. Owners far away of any relation with hotel industry.Ridiculous salary versus tasks asked.Not recommended to whom having a carrier in hotel industry. Good luck to everyone.
Was this review helpful?

A very terrible place to work

What is the best part of working at the company?The staff was very nice. For the most part everyone got along.What is the most stressful part about working at the company?The general manager wants you to be a snitch and a security guardWhat is the work environment and culture like at the company?Terrible place to work you’re hired for one roll and then when you get there, they add on several more rolls with no extra payWhat is a typical day like for you at the company?Very stressful when you try to talk to the GM. She brushes you off and always says she’s busy.
Was this review helpful?

easy going productive laid back workplace

For the most part it was a great place to work with easygoing coworkers and managment...if the coworkers on your team finish befpre you they usually made sure to come out out anyone who might have been runni g a little behind schedule...

Pros

plenty supplies needed to complete the job correctly amd on time
Was this review helpful?

Horrible.

What is the best part of working at the company?I loved working the Night shift that’s it that’s all. It was very dirty I have pictures to prove , and management was horrible. That’s about all I have to say. The benefits with getting a room was ok . May be it’s a better experience else where but this particular one was garbage. What is the most stressful part about working at the company?Management , and training. That’s it.What is the work environment and culture like at the company?I give it 2 stars. Not very diverse. What is a typical day like for you at the company?I worked nights it was very slow depending on the airport cancellations.
Was this review helpful?

Stressful and not worth the pay for the hassle.

What is the best part of working at the company?the regulars that stay there. that was the only thing though. What is the most stressful part about working at the company?Upper management's unrealistic expectations and their inability to chip in when needed or be there when extra help is needed and staff is overwhelmed.What is the work environment and culture like at the company?There was a ton of nepotism and favoritism. It made work very difficult and unfair.What is a typical day like for you at the company?It was full of stress. Especially when busy the night crew was always the shift to be left with no help and being overwhelmed with the amount of things that needed to be done.
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Comfort Inn by Choice Hotels. Our community is ready to answer.Ask a Question

Overall rating

Based on 5,538 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Compensation/Benefits
2.9 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.2 out of 5 stars for Culture

Comfort Inn by Choice Hotels Reviews by Job Title

Learn about popular job titles at Comfort Inn by Choice Hotels

See all job titles at Comfort Inn by Choice Hotels
  • Companies
  • Comfort Inn by Choice Hotels
  • Employee Reviews