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Casual Dine-in Area Manager
Al Toobi New Enterprises
·
3.0
Muscat
Full-time
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Job details

Pay information not provided
Full-time
Muscat

Full job description

Key Responsibilities:

  • Oversee daily operations of multiple casual dine‑in restaurant branches.
  • Ensure consistent food quality, service standards, and overall customer experience.
  • Supervise and mentor Restaurant Managers and frontline staff.
  • Conduct regular branch visits to monitor performance and operational compliance.
  • Review daily sales, expenditures, and inventory usage for all locations.
  • Implement strategies to increase sales, reduce costs, and improve profitability.
  • Handle escalated customer complaints and ensure timely resolution.
  • Ensure all branches comply with food safety, health, and hygiene regulations.
  • Plan staff schedules in coordination with Restaurant Managers to maintain adequate coverage.
  • Coordinate with Marketing for promotions, campaigns, and seasonal offers.
  • Conduct performance evaluations for branch managers and recommend training.
  • Monitor stock levels, approve purchase requests, and minimize wastage.
  • Ensure proper maintenance of equipment, dining areas, and overall facility upkeep.
  • Prepare weekly/monthly reports for senior management regarding performance and KPIs.
  • Train teams on operational standards, service procedures, and company expectations.

Educational Requirements

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  • Minimum 5 years of experience in a CDR Area Manager or similar role within GCC.
  • Strong knowledge of CDR operations and multi-unit management.
  • Excellent leadership, communication, and problem-solving skills.
  • Proven ability to drive operational excellence and achieve business targets.
  • Familiarity with POS systems and operational reporting tools.
  • Ability to manage large teams and multiple locations effectively.
  • Strong analytical skills and financial acumen
  • SOP (Standard Operating Procedures) Knowledge
  • Food Safety & Hygiene Expertise
  • Knowledge of Manuals & Operational Documentation
  • Training & Staff Development
  • Performance Management

Job Type: Full-time

Pay: From RO700.000 per month

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