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Insurance jobs in Muscat

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Job Post Details

Insurance Operations Coordinator - job post

Bpo Plus LLC
3.0 out of 5 stars
Muscat

Job details

Job type

  • Full-time

Location

Muscat

Full job description

About the Role

We are looking for an experienced and detail-oriented Insurance Operations Coordinator to manage and coordinate bancassurance operations between the Bank, Insurance Company, and Reinsurance stakeholders.

The ideal candidate will play a critical role in ensuring smooth processing of credit life insurance applications, timely coordination of medical and operational requirements, accurate MIS reporting, and effective stakeholder communication.

Key Responsibilities

  • Act as the primary coordination point between the Bank and Insurance Company
  • Review insurance applications for accuracy, completeness, and compliance
  • Ensure all required documentation is verified before submission to the Reinsurance company
  • Coordinate reconciliation-related queries between stakeholders
  • Liaise with medical examination service providers for customer medical requirements and report collection
  • Maintain and update MIS systems for real-time application tracking
  • Prepare and share MIS reports with management and stakeholders
  • Communicate underwriting and reinsurance queries to the Bank and ensure timely responses
  • Issue cover confirmation letters within agreed turnaround timelines (TAT)
  • Escalate operational delays or issues proactively for timely resolution
  • Ensure high standards of customer service and operational efficiency

Requirements

  • Male candidates preferred
  • Bachelor’s degree in Finance, Insurance, Business Administration, or a related field
  • 10–15 years of experience in administration and client coordination
  • Minimum 2–3 years of experience in a similar insurance or bancassurance role
  • Experience within insurance companies, hospitals, or healthcare insurance units is preferred
  • Gulf experience is mandatory
  • Strong understanding of Bancassurance and Credit Life Insurance operations
  • Excellent communication and stakeholder management skills
  • Ability to work independently with minimal supervision
  • Good working knowledge of Microsoft Office applications
  • Strong attention to detail and problem-solving skills

Language Requirements

  • Good command of English (written and spoken)
  • Arabic language skills are an advantage

Key Competencies

  • Customer-focused approach
  • Professional ethics and confidentiality
  • Strong organizational and coordination skills
  • Time management and multitasking ability
  • Accuracy in documentation and reporting

Job Details

  • Employment Type: Full-Time
  • Location: Muscat, Oman
  • Work Mode: In-person

Apply Now

Work Location: In person

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