Customer Service jobs in Muscat
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- Digital Mall المول الرقميMuscat
- Minimum of 1 years of experience in technical support or customer service.
- Active listening skills and a genuine desire to help customers.
- The Chedi MuscatMuscat
- Ensure high standards of customer service and guest satisfaction.
- Assist with concierge services when required.
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- Salary Search: Experienced Front Office / Guest Services salaries
- KhedemniMuscat
- Experience managing customer-service teams and handling escalated customer issues.
- Proven experience in customer experience, customer service, client relations,…
- View all Khedemni jobs - Muscat jobs
- Salary Search: Customer Experience Manager salaries
- Crowne Plaza Hotels & ResortsMuscat
- Excellent guest service and interpersonal skills.
- Minimum 1–3 years of experience in guest relations, front office, or customer service in a hotel or…
- Crowne Plaza Hotels & ResortsMuscat
- Excellent guest service and interpersonal skills.
- Minimum 1–3 years of experience in guest relations, front office, or customer service in a hotel or…
- Green Umbrella RecruitmentMuscat
- Raising customer satisfaction indicators and ensuring high levels of customer satisfaction through quick solutions and meeting customer needs.
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- talabatMuscat
- Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level…
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- Salary Search: Assistant Store Supervisor salaries
- AlRaed Technical Solutions LLCMuscat
- Experience: Prior experience in a secretarial, administrative, or customer service role is highly preferred.
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- Salary Search: Administrative Assistant salaries
- talabatMuscat
- Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level…
- View all talabat jobs - Muscat jobs - Store Manager jobs in Muscat
- Salary Search: Store Supervisor salaries
- National Paints LLCMuscat
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Resolving product and service problems.
- Precision Electricals Co LLCMuscat
- Coordinate with suppliers, customers, and service providers as required.
- Precision Electricals is seeking an experienced and organized Operations Executive to…
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- Career Land Center, LLCMuscat
- Excellent customer-service, communication, and guest-relations skills.
- Monitor table turnover and coordinate with the service team to optimize seating.
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- Salary Search: Reception Manager - Kuwait salaries
- Mahaseel Al BonMuscat
- Listen to customer feedback, and share insights to help us continuously improve our offerings and service.
- Quick to address and resolve any customer concerns.
- View all Mahaseel Al Bon jobs - Muscat jobs - Cashier/Sales jobs in Muscat
- Salary Search: Branch Sales Assistant & Cashier salaries
- Marriott International, IncMuscat
- Empowers employees to provide excellent customer service.
- Provides services that are above and beyond for customer satisfaction and retention.
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- Salary Search: Front Office Manager salaries
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- Al-FuttaimMuscat
- Proficiency in using relevant government portals and e-services (e.g., ROP, MOL, and other government platforms).
- View all Al-Futtaim jobs - Muscat jobs
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- Bpo Plus LLCMuscat
- Conduct customer follow-up and customer satisfaction calls.
- Register and follow up on customer complaints and service requests.
- Diploma or Bachelor's degree.
- View all Bpo Plus LLC jobs - Muscat jobs - Call Center Representative jobs in Muscat
- Salary Search: Call Center Executive - Automobile service salaries
Customer Service Specialist
Job details
Pay information not provided
Full-time
Muscat
Full job description
Job brief
We're looking for a customer-centric Technical Support Specialist to join our growing team! In this role, you'll be the friendly voice and problem-solving hero for our amazing customers. You'll troubleshoot technical issues, answer questions, and ensure everyone has a smooth and positive experience using our online marketplace and ecommerce platform.
Responsibilities
- Be the first line of defense for our customers, providing exceptional technical support via phone, email, and chat.
- Actively listen to customer concerns, diagnose technical problems efficiently, and deliver clear and concise solutions.
- Research and troubleshoot a wide range of technical issues related to our online marketplace and ecommerce platform.
- Document customer interactions and resolutions to ensure consistent and high-quality support.
- Stay up-to-date on our platform's features and functionalities to provide accurate and relevant information.
- Proactively identify and escalate complex issues to the appropriate technical team.
- Maintain a positive and professional demeanor, building trust and rapport with each customer.
Requirements
- Minimum of 1 years of experience in technical support or customer service.
- Strong understanding of computers, software, and troubleshooting principles.
- Excellent communication and interpersonal skills, with the ability to clearly explain technical concepts to non-technical users.
- Active listening skills and a genuine desire to help customers.
- Ability to work independently and manage multiple tasks efficiently.
- Proficient in using computers and comfortable navigating various software applications.
- Ability to fluently speak, write, and read in both English and Arabic
- A positive and solutions-oriented attitude.
Benefits
- Competitive salary
- All of the hardware and software will be provided for you
- Sponsorship VISA will be provided for expats
- Relocation cost from origin country to Oman will be covered
- Work-Life balance
- Fun and fair work culture
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